1. S-Mail protects privacy
We are strongly committed to protecting the privacy of S-Mail®
users. This Privacy Statement refers to
how we treat the personal information we collect when you access our web site and the information
you send/receive when using S-Mail.com's
2. Statistic data access limitation
We protect the Privacy of all our web site visitors. We never share, sell, rent, trade or loan any personal data to
third parties but we may obtain aggregate statistics for marketing purposes. We restrict accessing those statistics to
a very limited number of employees.
3. Using your IP address
We use your Internet Protocol (IP) address to help diagnose problems with our computer server and to administer our web
site. Your IP address contains no personal information about you. It is used to distinguish you from other visitors and to
collect demographic data.
4. Keeping logs on the site visits
We also maintain standard web server logs that represent your browser type, access date and time, pages requested,
web server response code, HTTP protocol version, IP address and HTTP referrer. This data is used internally to measure the
efficiency of our marketing as well as to improve the quality of service. This data is never shared with third
5. Cookies files
to recognize users when they visit web sites. They allow a web site to track a person's web usage behavior. There may,
information to you personally.
6. Using your contact details
The web site's registration process at S-Mail
requires giving personal contact information, such as name and
e-mail address. We use this data solely to contact our clients to verify their identity, or to inform them about changes
or new features of the service which we provide. Your contact details are processed as aggregated data only, and any of its
exploration, analysis or study will contain no personal information.
7. Sharing responsibility
You should also be aware that if you voluntarily or occasionally disclose personal information to others, the information
might be collected and disseminated by the third parties, and result in unexpected or unwanted messages from the third
parties. Third parties are beyond our control, so we advise our clients not to share any personal information with
others. Accordingly, any unsolicited mass distribution of emails through S-Mail
prohibited at S-Mail.com
8. Your message inviolability
All messages transmitted and operated through S-Mail
are encrypted and
considered private for both sender and recipient. S-Mail
will never monitor, edit or
disclose the contents of any client's private communications and cannot due to the fact that no message can be decrypted by anyone
but the recipient. Not even S-Mail
technical staff have access to your messages. This is our Special Secure Service.
We cannot decrypt the contents of your message, no matter who asks, demands or exacts us for it, because it is
physically impossible - only you and the recipient can.
This protection is provided if both the recipient and sender use the S-Mail
9. Delivering information to third parties
The only case in which we are obliged to relinquish a message as it is, i.e. encrypted, to a third party
is in the event of one or both of the following:
10. Information protection measures
- International or national law requires it;
- It is necessary to respond to legal claims that such messages violate the rights of third parties and/or to protect
the rights or property of S-Mail or others.
has put into place significant security measures to protect the loss, misuse, and alteration of
users' information. We use encryption as well as secure database, network and system
administration practices to ensure that all your information is protected. Your information is not only protected in
transport from client to server, but, thereafter, is stored in a highly secure environment.
11. Encryption methods
is an automated data processing system that does not require a cipher key exchange between
sender and recipient. The S-Mail
service is based on a platform that utilizes PGP encryption
protocol to deliver secure email among its users.
After a message is created, it is encrypted through the S-Mail
service and transmitted
to the recipient. If the recipient also uses S-Mail
, the message will only be decrypted when he/she
logs in, enters his/her password and clicks on the message.
Passwords are never stored at S-Mail
, so the client alone is responsible for it.
You must not lose your password, because we cannot bring it back - it is physically impossible.
If the recipient does not use S-Mail
(the server defines this by matching the 'to:' field)
the message is delivered open; the server transmits the decrypted message to the recipient.
We cannot ensure the security of a transport from our server to the computer of such a recipient, so the most appropriate
approach is to have completely secure correspondence using S-Mail
for both sender and recipient.
12. Informing our users
does not contact users unless the communication is account related. While an S-Mail
newsletter is issued
periodically to announce security news or new features of our service, S-Mail
users can opt out either
at the time of sign-up or upon receiving the newsletter. However, we strongly recommend accepting the news letter and
thus receiving all news and announcements firsthand.
13. Policy changes
If we are going to use your personal information in a manner different from that stated at the time of
collection, we will notify you via email. You will have the option to refuse this request and keep your information
from being used.
If we make any essential change in our privacy practices that do not affect client information already stored in our
database, we will post a prominent notice on our web site notifying clients of the change being made. In some cases,
we will also email those clients who have opted to receive communications from us to notify them
of the changes in our privacy practices.
14. Always ready to answer your questions
Your privacy is a very serious concern for S-Mail
. If you have questions about privacy issues after
reading this statement, please contact our Information Desk
. In the subject line,
please enter: "S-Mail privacy". We value your opinions and appreciate your comments, so do not hesitate to ask us.
This statement is enacted as of July 9, 2001, and may be amended from time-to-time. This statement is not intended to
and does not constitute any contractual and/or other legal rights in or on behalf of any party.