Please visit this page to find out more on our on-line payment options.

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Please visit this page to find out more on our off-line payment options.

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Our payment period begins on the 1st of every month. So if you calculate your costs on a day other than the last day of the current month, you will be charged the standard cost of subscription for the period you have chosen PLUS the cost of subscription for the period from the date of payment till the end of the current month (the standard cost pro rata).

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A) If you pay by credit or debit card you need to cancel your FuturePay Agreement with WorldPay. They should have sent you all the necessary details when you paid for our services. When you cancel the agreement (or if you have some difficulty cancelling it), please contact our Support Team.

B) If you use any other payment method, please enter your S-Mail box via web interface:

https://mail.s-mail.com

then choose "Account" in the upper menu (to the right) and press "Activate" next to the subscription plan you need.

If you change your subscription plan from a less expensive to a more expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account.

If you change your subscription plan from a more expensive to a less expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account – AFTER your current subscription period is over.

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The following rules apply when debiting your S-Mail account:

– Our payment period begins on the 1st of every month. So if you activate your subscription plan (to start using S-Mail) on a day other than the last day of the current month, you will be charged the standard cost of subscription for the period you have chosen PLUS the cost of subscription for the period from the date of activation till the end of the current month (the standard cost pro rata).

– If you change your subscription plan from a less expensive to a more expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account.

– If you change your subscription plan from a more expensive to a less expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account – AFTER your current subscription period is over.

– All payments are considered advance payments.

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